HIVEMARK PRESS
Privacy Policy
Last updated: September 15, 2026
HiveMark Press respects your privacy. This policy explains the information we collect when you visit hivemarkpress.com, create a HiveMark account, or use our print-production tools, and how we use and protect that information.
Information we collect
We may collect information you provide, including your name, email address, telephone number, company information, billing contact information, account credentials, support messages, customer details you choose to attach to estimates, and print-job information entered into the tools.
We may also collect limited technical information needed to operate and secure the service, such as browser type, device information, IP address, timestamps, page activity, cookies, and diagnostic or security logs.
How we use information
- Provide, maintain, and improve HiveMark tools and accounts.
- Authenticate users and keep each company’s information separated.
- Save estimates, templates, substrates, processes, and related production data.
- Respond to support requests and service communications.
- Manage subscriptions, billing, security, abuse prevention, and legal obligations.
Service providers and sharing
We may share information with service providers that help us host, authenticate, secure, maintain, or process payments for the service. They receive only the information reasonably needed to perform those services. We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction.
We do not use customer print-job information for unrelated third-party advertising.
Cookies and similar technologies
We use cookies and similar technologies that are necessary for sign-in, account security, preferences, site operation, and basic performance measurement. Browser settings may allow you to limit cookies, although some account features may stop working.
Data security and retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system is completely secure. We retain information only as long as reasonably necessary to provide the service, maintain required business records, resolve disputes, enforce agreements, and comply with law.
Your choices
You may review or update available profile, billing-contact, and company information from My Account. To request access, correction, or deletion of other personal information, contact us using the address below. We may need to verify your identity and may retain information where legally or operationally required.
Children’s privacy
HiveMark is intended for businesses and print professionals and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy as the service changes. The “Last updated” date will identify the current version.
Contact us
Questions or privacy requests may be sent to support@hivemarkpress.com.